Cancellation Policy
Appointment Cancellation Policy
We understand that unexpected situations can arise and occasionally require you to reschedule or cancel an appointment. When possible, we ask that you provide advance notice so we can offer your appointment time to another patient who may be waiting for care.
Canceling Your Appointment
To avoid a cancellation fee, please notify us at least two (2) business days before your scheduled appointment.
Please note: Saturdays and Sundays are not considered business days.
If you cancel with less than two business days' notice, a $100 late cancellation fee will be charged. However, if we are able to fill your appointment time with another patient, the fee will be waived.
The more notice you provide, the greater the likelihood we can offer your appointment to someone else and avoid a cancellation fee.
Same-Day Cancellations
Appointments canceled on the day of your scheduled visit will be charged the full session fee, unless we are able to fill the appointment with another patient.
Session fees vary by provider and service and generally range from:
- Therapy & Medication Management Appointments: $185–$350
- Psychological testing block appointments: $400
No-Show Appointments
If you do not attend your appointment and do not notify us in advance, you will be responsible for the full appointment fee.
Current no-show fees are:
- Therapy & Medication Management Appointments: $185–$350 (depending on the provider and type of service)
- Psychological testing block appointments: $400
These fees reflect the reserved appointment time and cannot be billed to your insurance company.
Psychological Testing Appointments
Psychological testing appointments reserve several hours of dedicated testing time, making it very difficult to offer those appointments to another patient on short notice.
Because of this, missed or same-day canceled psychological testing block appointments are subject to a $400 cancellation fee.
If you're having difficulty keeping your testing appointment, please contact us as soon as possible so we can discuss your options.
Arriving Late
If you arrive more than 15 minutes late, your provider will determine whether there is enough time to complete your appointment.
If the appointment cannot be completed due to your late arrival, it may be considered a no-show, and the applicable no-show fee may apply.
How to Cancel an Appointment
If you need to cancel or reschedule an appointment, please contact us as soon as possible at:
- (703) 935-0058
- [email protected]
If you're unable to reach our team, please leave a voicemail and wait for a confirmation call to ensure your cancellation has been received.
Insurance Coverage
Cancellation and no-show fees are the responsibility of the patient and cannot be billed to insurance.
By beginning treatment with Dr. Goldberg & Associates, you acknowledge and agree to this cancellation policy as outlined in your initial consent paperwork.
We appreciate your understanding and cooperation. Providing advance notice helps us continue offering timely, high-quality care to all of our patients.